Privacy Policy

EG Marvine Holdings LLC (“MedVola”, “we”, “us”) operates the website medvola.com (the “Service”), a directory and informational marketplace that helps patients discover and contact medical, dental, and wellness providers worldwide. This policy explains how we handle personal data and your rights regarding it. For any privacy question, contact us at info@medvola.com.

Information you provide. When you contact us by email, we receive your email address, your message, and any details you choose to include.

Clinic directory listings. Our directory consists of publicly available business information about clinics (such as name, address, phone, website, and public social profiles). This is business contact information, not patient health data.

Information collected automatically. Like most websites, our hosting infrastructure may log technical data (such as IP address, browser type, and pages requested) for security and reliable operation. We may also collect usage information through cookies and similar technologies, as described in Section 5.

We use the information we collect to:

• respond to your inquiries and provide support;
• operate, maintain, and secure the Service;
• understand and improve how the Service is used; and
• comply with our legal obligations.

Where the EU/UK General Data Protection Regulation applies, we process personal data on the basis of: your consent; our legitimate interests in operating and improving the Service; and compliance with legal obligations. You may withdraw consent at any time.

The Service uses cookies and similar technologies. Cookies that are strictly necessary for the Service to function are always active. We use a consent management platform to present a cookie notice and to record your choices. Where you consent, or where applicable law otherwise permits, we may set analytics or advertising cookies — including third-party cookies — to measure performance, understand how the Service is used, and support advertising and affiliate arrangements. You can review or change your choices at any time by selecting “Cookie Preferences” in the footer of any page, and you can also control cookies through your browser settings.

The Service may display advertising and contain affiliate links, and may in future use third-party advertising, affiliate, or analytics partners that collect information about your interactions with the Service through cookies or similar technologies. If you create an account or hold a paid membership, we process the information necessary to provide and manage it. We do not sell your personal data.

We do not sell your personal data. We may share limited data with service providers who help us operate the Service (for example, website hosting and email delivery), bound by appropriate confidentiality obligations, and where required by law.

Clinics and providers listed in our directory are independent third parties. If you contact a provider directly, any information you share with them is governed by their own privacy practices, not ours.

We retain personal data only for as long as necessary for the purposes described in this policy, or as required by applicable law, after which it is deleted or anonymized.

Depending on your location, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data, and to data portability. To exercise any of these rights, email us at info@medvola.com. You also have the right to lodge a complaint with your local data protection authority.

We operate globally, and your information may be processed in countries other than your own. Where required, we put appropriate safeguards in place for such transfers.

The Service is not directed to children, and we do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will take appropriate steps to remove it.

We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page.

This policy is governed by the laws of the Commonwealth of Massachusetts, United States.

For questions about this policy or your personal data, contact us at info@medvola.com.